Here are some recent and long standing comments about the CakeHole Products & Service...If you wish to add your own testimonials - please scroll to bottom of page and fill in the form - no personal information is posted! I raise funds for Cancer Research from my sales and not a commercial enterprise - but I am the Cake Stand Queen and know everything about how to make your own and help you!
"I contacted Theresa at The CakeHole, Thaxted to see if she could help me with a missing flat head screw for my mam's vintage cake stand. She trustingly sent me a new 3 tier set, together with 2 different sized screws without charge, to try out. The new set fitted and the cake stand given a new lease of life. I then sent payment - she did not charge me for the screws. I also then returned the original fittings from the old cake stand to see if a screw could be found to fit. Theresa found the exact screw and returned the old fittings and free new washers. We exchanged pictures of the cake stands in their glory - truly impressed with her expertise, perserverance and dedication to please, together with funds going to Cancer Research. An amazing lady, to be commended!"
Lorraine, Carlisle, May 19
"Having previously bought inferior cake stand handles on Amazon I was over
the moon when I received the high quality handles from Theresa...the 'fairy
godmother' of cakestands I initially couldn't decide on which handles to
choose from so I ordered a cross sample... indulging in a beautiful unique
light green sample also...OMG it's divine!!! I ordered late in the week and
organised for them to be delivered to my nearest parcel motel Depot...I live in
Ireland . They were in my hands by the Saturday evening. Superb service!! Free
samples of Theresa's other products arrived also. They are all of a very high
quality and work extremely well. Theresa also encourages you to get in touch
with her in the event you run into difficulty assembling your cake stand.
Incredible service!!!! I can foresee a long relationship with Theresa and her
products in the future as I continue to indulge in the creating of the endless
supply of cake stands. Apologises for the long winded testimonial but I believe
in acknowledging great products, service and people."
Lorretta Dunne, Eire Jan 19
"The fittings arrived today and once again “The Cake Hole” did not disappoint.
Thank you, they are beautiful"
Gwen, Canada Dec 18
"I cannot thank Theresa enough she has been so kind and helpful from start to
finish , I received my parcel today and my goodness me the rods are amazing the
strongest that I have come across. I will definitely be ordering more rods from
this lovely lady, once again thank you for all your help." x
Jackie, Worcstershire Nov 18
'Many thanks for the
pictures you sent me. The cake stand you have made is stunning, I love it, your
Art Deco fittings you selected makes something beautiful look even more
beautiful, and also knowing it is the best you can
buy, that you have not used inferior materials just to make a bit more money.
You have made something that you can be very proud of and say ’I made
that ‘and it will stand the test of time.
I also stand by what you
said about your comments that all cake stands are not made like the ones you
make, because people are buying and using crap fittings. I also want to order
some cake stand fittings for some bone china plates I have had a very long time.
From now on I will
address you as THE CAKE STAND QUEEN and also to wish you, health, wealth and
happiness, and may every day of your life be full of love, joy and contentment
and all you troubles be small ones.'
John, Notts April 18
"I bought 40 3 tier cake stand fittings from a well known website for my daughter's wedding and they were useless! I contacted Theresa at the CakeHole and she gave me lots of information and advice and photos of the best strong ones to match the plates. Amazing service and they arrived the next day with free samples and complete assembly instructions. Many thanks and I will be back!"
Keith, Scotland March 18
'I have just made up a selection of cake stands using my first order of supplies
from Theresa. Such a quick and informative response to my initial enquiry about
multiple order, and rapid delivery. Lovely products and such a competitive
price. All very carefully packaged; along with Theresa's extremely useful
template for finding hole centres, and information to guide newbies through
drilling holes and putting the cake stands together. Also lovely little samples
of other products she recommends. Such thoughtful attention to detail that makes
dealing with her such a pleasure. I will definitely be using her services again
in the future. Thank you Theresa!'
Linsay, Harrogate Nov 17
'Theresa has been more than helpful, sending so many extra free bits with my
order and the offer of any help I need to make cake stands. This is all so much
appreciated and would deal with Theresa again and would recommend her for
anybody else to use. The order came
through so quick I was amazed. Thank you
Barry , WaldersladeWoods Feb17
'Thanks for your quick efficient service. The fittings arrived next day as
promised. Highly recommended.'
Michelle, Ringwood Feb 17
'Wonderful and prompt service. Theresa emailed me photographs of possible cake
stands. I chose the one I liked the best - they were all lovely - which was
delivered very promptly and very securely wrapped.'
Tamsin, Oxford Feb 17
'I needed a flat head screw for my cake stand, luckily I found Theresa at the CakeHole, contacted her and within a few hours had a reply saying she would send me
one free of charge!!!! Where would you get service like that??? I would highly
recommend Theresa at the Cake Hole for her friendly manner and advice'.
Eva - Co.Intrim, Sep 16
'I wanted a bottom screw for fixing the first cake stand pedestal and I didn't
think I would be able to source this small part unless I purchased a complete set of cake stand fittings. Theresa supplied the part by next day post (free of charge) and then followed up enquiring
if the part was suitable. The level of Customer Service is amazing,Theresa
certainly goes 'above and beyond'.Thankyou.
Chris, Hemel Hempstead, August 2016
'I have had been most impressed with the service I have received from Theresa.
She is an extremely helpful and pleasant lady to deal with. I ordered some
fittings from Theresa on Saturday and could not believe my eyes - they were on
my doormat Monday lunchtime.....Brilliant!!!'
Elaine, Farnham April 16
'I first saw Theresa's Facebook picture
and knew straight away I wanted to have a
closer look. So along with a friend we finally found her and her little
treasures in Rayleigh, Essex SS6 8TH. I was in my element sifting through her gorgeous collection. I
purchased some pieces to match a collection I had previously started of Royal Albert, 'Old Country Roses', as well as
being inspired to try something new. I am a bit cranky and wanted something a
bit different. Theresa was brilliant. She listened to my idea and agreed she'd
have a go. Guess what! She pulled it off and its now on her home page as a new
concept (Vintage Cake Stand with Scented Candle Cup on Top). I can't wait to collect my goodies!'
Pauline, Rawreth, Essex, March 28th 2016
'I was so glad to find the CakeHole, Rayleigh. Theresa was friendly, helpful, knowledgable and
prompt with the delivery of my cake stand fitting. I had lost the Vintage fittings to my Mother's cake stand and Theresa found me some older fittings of the right size to fit the smaller holes. I'm looking forward to
visiting her china emporium!'
Sue, Orpington, February 16
'I bought a rose-printed Vintage tea set and cake stand (
Meakin England + Jarolina Poland fine bone china) a few days ago and when
hand-delivered by Theresa, I fell even more in love with it! It’s perfect for my house
in the future with my partner and I can't wait to use it for my ‘gluten-free’
tea parties. I will definitely be keeping my eye out for more little bits from
'The CakeHole, Rayleigh, Essex' and probably get some bits in the future for my wedding. I would recommend to my friends. Xx'
Hayley, Canvey Island, Essex, November 15
I had a 2-tier cake plate that was missing the top tier. As I could not find
this service anywhere else, I contacted Theresa and was so pleased to find that
she was so friendly and ready to help in finding a plate to match. I was
contacted through the whole process as she drilled the hole for me and sent
through the post. She also provided extra washers and advice for the best fit.
The finished cake plate looks so beautiful and unique, all thanks to Theresa and
her fantastic service'.
Marie, St. Neots, November 15
'After a few failed attempts at drilling holes in plates following YouTube
tutorials, I found Theresa's CakeHole web site and now have 15 items with perfectly drilled holes.
Theresa has thought of everything to help you do it yourself. I am just about to
order more cake stand fittings and some stabilising plastic things to put on the bottom of
the plates (No More Wobbles!). There is no need to look anywhere else. Excellent!'
Lorraine, Bedfordshire, July 15
'Private purchase of china from "cakehole" Theresa was more than helpful. Bought
plates,bowls, gravy boat and a replacement mug (free) one chipped in original
order. Everything arrived very promptly, in just two days - beautifully bubble
wrapped and everything perfect. Excellent Service.'
Susan, Cowes, Isle of Wight, June 15
'Visited Theresa today and got the most fabulous sewing machine table for my
garden. It was beautiful, just as described and Theresa was very helpful. She
gave me excellent directions to find her and then helped me load the table into
my Ka, a good fit! Would recommend highly.'
Nicola, Felixstowe, June 15
'Visited Theresa's emporium today, what a lovely lady and such lovely service, so
much vintage china to choose from plus all her other items to buy, and what
great prices, thank you Theresa.'
Christina, Brentwood, Essex May 15
'I have just received my first order from Theresa, I shall definitely being
again, great service and value all round,
even got follow up emails to check that all was fine and that order had been received,
Tina, Brentwood, Essex May 15
'Such an excellent and personal service. Delighted to deal with Theresa. The tea
set that I bought from her, on line was utterly beautiful. It arrived to me in
one piece and was packed to perfection. Fair prices. I will be back for more.
Thank you Theresa and keep up the good work. God bless.'
Chris, Galway, Ireland March 15
'I went to Theresa's charity demonstration event of how to make a cake stand and scented candle cups early 2015 and had such a fab
time, her knowledge is second to none, and we had a fun, informative and
productive day, where I came home with lots of goodies, some bought and some
given as part of the day, thank you so much x'
Leigh, Essex February 15
'The most personal online service imaginable. My enquiry was immediately answered
with a friendly phone call. My tea set the turned up within 3 days, in excellent
condition and lovingly wrapped. A highly recommended place to buy from...just
keeping our eyes open for a matching sugar bowl, which i have every confidence
in Theresa to find - all at a reasonable and fair price.....thank you!!!'
Charlotte, Shrewsbury January 15
goes the extra mile, providing superb quality fittings, and a friendly guiding
hand. She is very knowledgeable and
talented. Any questions are always
answered very quickly, and advice given if needed. I found her on line shop by chance whilst
searching for fittings, and have ordered several times, and will continue to do
so in the future. Thank you Theresa, you
are the best.'
Sue, Portsmouth December 14
'We ordered several handle fittings and they all arrived two days after we placed
the order. I called Theresa for advice and she helped me to pick out the best
fittings for the project that I was completing. I would like to say a big thank
you for all the advice and help. I would use her service again and will
definitely recommend this website and business to friends and give it a 5/5
Beth, Cumbria October 14
'Having been given a 3 tiered cake stand by my parents which had been a wedding
present to them in 1965, we contacted Theresa as the fixings were nowhere to be
found. We ordered some, which turned up the next day. We then found the holes on
2 of the plates were too small, so my Dad contacted Theresa again who gave us
loads of good advice, and sent us one of her drill bits. Actually she sent 2 as
the first one got lost in the post! Free of charge! The result was 2
successfully drilled holes. Highly recommended. Very helpful and would
definitely use again.'
Karen, Norwich, October 14
'I bought 20 fittings off ebay thinking I was getting good value and they were useless and took ages to arrive - then I found The CakeHole and Theresa. She emailed me back within an hour of my enquiry and then she phoned me to give advice and sort out what I needed and gave me discount on postage and fittings and I received my order in two days. I was so thrilled as she gave me full instructions and free no wobbles things and an accurate template to find the centre of my plates. I have phoned her several times to give me more advice and she always answers and solves my problems in a practical fashion as she makes cake stands herself. Lovely lady and great quality fittings of such variety. x'
Margaret, Kent, October 14
'Fantastic service provided by Theresa. Made an order on Tuesday and received it
on Wednesday (Scotland) Before ordering Theresa called me to discuss what it was
that I needed then e-mailed me examples. A thoroughly positive experience which
I will be only too happy to recommend. Thank you Theresa.'
Ann, Elderslie, Scotland, September 14
'I wanted a special cake stand for my Mother and I found the exact plates to match a Vintage tea set that she cherished in Theresa's CakeHole Emporium (Aladdin's Cave). Theresa drilled them and gave me the choice of handle fittings to match with the plates! The finished cake stand was done and gift wrapped within one day and it only cost me £14.99. I am coming back for more to give as presents. Thank you T'
Anne, Essex, August 14
'Fantastic service and what a lovely helpful lady. I rang on Wednesday and
received my order Thursday - you can't get better than that. I lead a craft
group in my WI making a variety of items to raise funds for our chosen good
cause. I now have another 6 lovely cake stands to sell at our summer Fayre on
Saturday. Thankyou Theresa a pleasure to do business with you and I shall be
Sally, Kent, June 14
"I run a small London based charity shop and we get lots of mismatched plates etc. - so I thought I'd try my hand at making cake stands to make more money for our charity. Theresa's service was so fast and completely personal and so experienced. She gave lots of free advice and support even on a Bank Holiday! Highly recommended!"
Gill, London, May 14
"I have recently started to make tiered cake stands to raise money for Kidney
Research UK and originally contacted The Cakehole website to try to find good
quality cake stand fittings, having been disappointed with my first two
suppliers. This chance contact has not only led to me finding top rate, sturdy
cake stand fittings that are beautifully packed and quickly delivered but also
the expert advice and generous support of Theresa Egan. As a result My latest
cake stands no longer bend under the weight of my fairy cakes and through the
help of Theresa and her excellent website they are perfectly finished and mostly
without wobbles! Thank you."
Jeanette, Sandbach, Feb 14
"I have been very happy with the quality of the goods and the speed of service
and delivery. I would definitely recommend The Cakehole to others and of course
Diana, London, Nov 13
"As a very New Concern I could not have achieved what I have without all the
advice and kindness shown by Theresa, The Cakehole has been a wonderful
supplier of fittings, Vintage Crockery etc., and the precision in her
posting and packaging is to perfection, also Theresa's pricing is excellent, but
most of all, we have now struck up a great friendship. Thanks "T" for everything."
Manor Ceramics, Jersey Channel Islands
"I bought a 3 tier cake stand recently from The Cakehole as a birthday present for my sister. I was initially worried that such a delicate item could arrive damaged in the post. However, I was very pleased with the amount of care that Theresa had been taken to prevent breakage. I would definitely recommend The Cakehole. My sister loves her cake stand and has used it already"
"Visited Theresa's home emporium in Rayleigh and she made me a beautiful set of cake stands for my wedding. She also lent me lots of tea sets for our reception."
"Myott & Sons Art Deco Englands Countryside - Serving Dish - Perfect Condition - Arrived in next to no time -Couldn't have done a better job had I went to England and picked it up myself, Five star service. I contacted Theresa via the Cakehole as she was showing some Myott collectables and then found out she had the complete set - she seems to have loads of art deco too and collectables. She was able to show me photos and give very cheap prices."
Rick, Sydney, Australia
If you would like to leave your own personal testimonial, I would be grateful for your comments below.